Shipboard Positions

Table Of Content

• Travel Coordinator
• Customer Service Representative
• Hotel General Manager
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There is nothing more rewarding than providing excellent service to our guests. As a member of the crew you have direct impact on their overall cruise experience, not only taking care of their needs, but also helping them to make amazing memories. After successfully completing our shoreside training program, you become eligible for a ship assignment. Although we do not guarantee a specific ship for your employment, we try to match you with the best fit. Once assigned, we will arrange the flights and transportation to get you to the vessel. During your first day on board, we will introduce you to the other crew members, take you on a tour of the ship, and get you settled into your stateroom.

Travel Coordinator

They are responsible for creating a fun atmosphere on board while engaging guests at all times through a series of activities, shows, events, presentations and socializing throughout the cruise. The Guest Service Coordinator is responsible for welcoming guests, executing service requests, and supporting the Hotel Manager in all the ship’s office functions. They personally welcome all Eagle Society, VIP, and special guests upon embarkation and throughout the cruise. Resolve problems and achieve enhanced service “value” at every opportunity.

Customer Service Representative

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If at any point you wanted to change your food choices, there is always the opportunity to eat on shore while we are in port. During your time off, we encourage you to take a break from your hard work and reward yourself. Our dining room is available when it does not interfere with guest meal services. To keep in contact with family and friends, we offer free WiFi access while on board as available based on service quality. In order to assure that you are well rested enough to work the following day, we have implemented a strict 11 pm curfew for all crew members.

Hotel General Manager

Breaks can be prearranged with advance notice, as we need to make sure that our staffing needs are continually met. Once you have completed your time with us, we will help you with your travel arrangements to get you back home safely. Each of our ships is carefully designed to make both the crew and the guests comfortable as we sail the U.S. waterways. The living quarters resemble a dormitory environment in which you can quickly make new friends. Crew members can be assigned up to twelve roommates, depending on the ship, while Senior Officers (Hotel General Managers, Executive Chefs, and Captains) have a private stateroom and bath.

Engine Room Attendants (ERA) are responsible for the maintenance and troubleshooting of all vessel machinery, equipment, and systems. Attendants perform liquid load transfers, watering, refueling, and used oil disposal, and report directly to the shipboard Mate daily. The Housekeeping Manager is responsible for overseeing all aspects of our ship’s cleanliness, maintaining brand standards, and exceeding guest expectations in the staterooms. They lend support as needed and provide clear direction for the housekeepers. Whether it’s witnessing the wildlife and magnificent views of Alaska or experiencing the rich history and culture of the Mississippi River, as a member of our crew, everyday will offer you a new opportunity.

Marine Operations

As the size of our fleet grows, so do the opportunities for advancement onboard and in the corporate office. To help you reach your short and long-term career goals, we offer professional development, training, and mentoring. Executive Chefs are responsible for delivering the finest cuisine and ensuring a positive culinary experience at every meal by managing the entire kitchen staff. A "hands-on" and challenging position, the Executive Chef will be involved with every dish served to our guests, from general planning to presentation. We are seeking solo and duo Resident Entertainers to work and perform aboard our fleet. The Cruise & Excursions Director is a hybrid role responsible for engaging guests both aboard and ashore.

More than 1.7 million guests enjoy the Princess experience each year as they travel to 300 destinations around the world. Exceptional customer service is the cornerstone of our success thanks to our team members on land and at sea — the cruise industry’s best. We offer a variety of opportunities for highly motivated people who seek a challenging and rewarding career. You’ll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories. Imagine waking up in a new and exciting port of call every morning, as you help our guests experience the best in U.S. cruising.

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Members of our recruitment team must have great listening, interpersonal/written communication, and time management skills. American Cruise Lines is rapidly expanding and offering many opportunities for professional development. We always recognize each other and celebrate all of our accomplishments. Servers, Housekeepers, Deckhands, and Dishwashers can work for us up to 28 weeks. Managers and officers work a schedule of several weeks on, several weeks off, with longer shifts during the busy season (summer and fall). After accepting a position, we will work with you to schedule your start date and organize your travel to the ship.

American Cruise Lines Jobs in United States

As a member of the American Cruise Lines crew you will meet interesting people from all over the world and become an important part of their journey. Along the way, coworkers become family and the ship turns into your home away from home. Living on board one of cruise ships is a unique way to travel while you build amazing friendships with fellow crew members. It’s a new and exciting environment for most people which takes some adjustment from life on shore and we ensure that you will be supported throughout the transition. At American Cruise Lines we want you to succeed while on board with us and that is why we do our very best to provide you with the necessary tools and support to do so. Not only do you travel expense-free, but you also get to dine on chef-inspired cuisine daily.

At American Cruise Lines, we realize that our people are the key to our success. We are continually looking for passionate, hardworking people to be part of our team and will offer incentives and rewards for exceptional leadership and service. At American Cruise Lines we recognize that our employees are our greatest asset. Our recruitment department is responsible for finding the most talented and qualified candidates to fill our on shore and on board positions.

The goal is to create a fun atmosphere for our guests while socializing throughout the cruise. The Assistant Hotel Manager is responsible for providing support to the Hotel Manager. They oversee Hotel Department and ensure the quality of service, consistency of standards, and guests’ expectations are met. The ability to communicate, motivate, and respond to a constantly changing environment are just a few of the characteristics of a great crew member which also make an exceptional leader.

Join Princess Cruises, the region’s tourism leader, in hosting our Alaska cruise guests at Princess-owned wilderness lodges and transportation services. There they experience breathtaking vistas, fresh local cuisine, and awe-inspiring wildlife. See it all for yourself — and make friends from around the world — while leading tours, serving in hospitality and culinary, or hitting the road in transportation operations. We offer exceptional facilities and extensive learning and recreational programs for our crew. Join our inclusive and welcoming team, and you’ll enjoy a truly adventurous career with excellent incentives, unlimited growth, and ports of call that will leave you breathless.

CDC warns against cruise ship travel regardless of vaccination status : Coronavirus Updates : NPR

Table Of Content

• Respect the Crew Quarters and Passenger Boundaries
• International Safety Standards
• How many people have fallen off cruise ships in 2023?
• More cruise ships are under CDC investigation following COVID-19 outbreaks on board

At present, U.S. port departures remain a no-go under CDC guidelines, despite calls to restart by July 1. That includes large cruise excursions to Alaska, where governor Mike Dunleavy is threatening legal action. Still, with government regulation and vaccination rollouts varying across the globe, seafarers have a lot to navigate. CNBC's Global Traveler took a look at what to expect from cruises in 2021. The U.S. Centers for Disease Control and Prevention (CDC) signaled this month that cruises may resume by mid-summer — with restrictions — in a move cheered by operators and cruise lovers.

Respect the Crew Quarters and Passenger Boundaries

That's the bold claim that some leaders of the cruise industry have been making in recent months as they lay out a road map to a return to service in many parts of the world. The CDC advised that those who choose to travel on a cruise should get vaccinated against COVID-19 before their trip and, if eligible, receive a booster dose. The Carnival Cruise Line's Carnival Sunrise ship is seen in the port of Miami on Dec. 23, 2020, amid the coronavirus pandemic.

International Safety Standards

The circumstances that seem safe for one person may appear ominous to another. In the end, all COVID-era travel entails weighing available information in light of personal health factors and one’s tolerance for risk. The new CDC color code system for cruise ships offers one more metric to help make these tough decisions. According to CLIA (Cruise Lines International Association), a typical cruise ship has more than 60 safety, environmental and health inspections each year. Safety regulations are rigorous – and ships often go substantially above and beyond what is required. We dive into the details on cruise ship safety with regards to sinking, fires, pirates, falling overboard, and more.

How many people have fallen off cruise ships in 2023?

When it comes to the question of being safe on a cruise, perhaps nothing has seen as much attention recently as your health. In the beginning of the pandemic, outbreaks on cruise ships were widely reported. It even led to a pausing of the industry until new protocols were put in place to combat the spread. Let's take a look at how cruise ships keep passengers and crew exceptionally safe and nine top tips on keeping yourself safe while onboard. Despite concerns about pirate attacks, these incidents are very rare on cruises. Ports and waterways deemed high risk are usually avoided, and cruise ships can increase speed and change course if necessary.

However, the reality is that pirate incidents on cruise ships are extremely rare. Once you’re onboard the cruise ship, familiarize yourself with the ship’s safety procedures and emergency exits. Pay attention during the mandatory muster drill, where you’ll learn important information about life jackets, emergency assembly points, and evacuation procedures.

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Cruise ships are bastions of safety, diligently undergoing regular inspections according to maritime law and complying with stringent international rules. Equipped to handle various emergencies, these ships ensure that accidents remain a rare occurrence. Modern cruise ships are marvels of engineering, built with strict safety standards. They’re designed to handle the unpredictability of the sea while ensuring the comfort and safety of everyone onboard. Coast Guard and the CDC, ensuring that every cruise line adheres to the highest standards of safety. This level of safety and regulation is reassuring, especially for those considering making a cruise ship their permanent residence.

What Precautions Will Cruise Lines Take?

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They’re significantly mitigated by safety barriers and diligent precautions. Think about it; you’re more likely to encounter issues on land than on a vast, open sea. Because traveling in the era of COVID is never risk-free, up-to-date information can help travelers make better-informed decisions, taking into account their personal health status and willingness to take risks. If you have already booked a cruise or are in the throes of deciding whether or not to take one, you might be having second thoughts after listening to news reports of COVID-19 outbreaks at sea. But most of all, stay informed, judge rationally, and don't let rare unfortunate incidents stop you from traveling the world. The contracts passengers agree to when they book a cruise allow operators to change ports as necessary without owing them compensation (though they may offer it as a goodwill gesture).

It does happen, but it’s also a small number of major offenses that are reported, which should help put you at ease. Accidents involving cruise ships do happen, but they are exceedingly uncommon. Cruise ships that sail in U.S. waters are regularly inspected by the U.S. Coast Guard for any irregularities or safety issues that might be of concern, along with the U.S. Centers for Disease Control and Protection as part of its long-standing Vessel Sanitation Program.

While there is nothing wrong with being cautious while booking any vacation, you can rest assured that cruise vacations are incredibly safe. For cruise lines, passenger safety is always one of the top priorities. Failure to live up to SOLAS mandates, including meeting lifeboat and lifevest requirements, can result in extremely heavy fines for the cruise line. Cruise ships are subject to evaluations from SOLAS representatives, so they are not examined internally. This means the evaluators are impartial and will not hesitate to penalize a cruise ship for any infraction. We don’t want to downplay the seriousness of something happening in the open ocean.

Pasquarello urged travelers to call their provider to check and look into travel insurance if their coverage is lacking. “There's a lot of different risks in Mexico, and yet, so many people are traveling to Mexico and having excellent, successful excursions and vacations,” Pasquarello said. Cruise operators monitor for potential safety issues well before departure. “Security is top of mind for cruise lines, and they're constantly looking at areas of concern,” whether due to terrorism or other threats, Feldman said.

It’s worth noting that while accidents can never be completely ruled out, understanding the factors that contribute to cruise ship safety can help alleviate concerns and allow you to focus on enjoying your vacation. By choosing a reputable cruise line, following safety guidelines, and being aware of your surroundings, you can have peace of mind knowing that your safety is a top priority on board. When I first booked a family cruise, my biggest concern was the safety of my children.

The bridge — the ship's main control center — is constantly in touch with shoreside teams who provide additional assistance. Most modern cabins come equipped with peepholes and safety latches – use them. Ross A. Klein, an American with dual citizenship and a professor at Memorial University of Newfoundland in Canada, is an authority on the cruise industry, and has testified at hearings before Congress. In 2017, the MSC adopted a set of amendments, focused on new passenger ships. The MSC also approved the revised guidance for watertight doors on passenger ships which may be opened during navigation.

By far the biggest issue reported is sexual assault, with roughly 90 reported cases among more than 11 million passengers. In that regard, we think it pays to be vigilant even while enjoying your vacation, but the total numbers are small. According to data from industry group Cruise Lines International Association (CLIA) roughly 11.3 million passengers sailed North American destinations in 2022, including the Caribbean, Alaska, Hawaii, and Mexico.