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There is nothing more rewarding than providing excellent service to our guests. As a member of the crew you have direct impact on their overall cruise experience, not only taking care of their needs, but also helping them to make amazing memories. After successfully completing our shoreside training program, you become eligible for a ship assignment. Although we do not guarantee a specific ship for your employment, we try to match you with the best fit. Once assigned, we will arrange the flights and transportation to get you to the vessel. During your first day on board, we will introduce you to the other crew members, take you on a tour of the ship, and get you settled into your stateroom.
Travel Coordinator
They are responsible for creating a fun atmosphere on board while engaging guests at all times through a series of activities, shows, events, presentations and socializing throughout the cruise. The Guest Service Coordinator is responsible for welcoming guests, executing service requests, and supporting the Hotel Manager in all the ship’s office functions. They personally welcome all Eagle Society, VIP, and special guests upon embarkation and throughout the cruise. Resolve problems and achieve enhanced service “value” at every opportunity.
Customer Service Representative
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If at any point you wanted to change your food choices, there is always the opportunity to eat on shore while we are in port. During your time off, we encourage you to take a break from your hard work and reward yourself. Our dining room is available when it does not interfere with guest meal services. To keep in contact with family and friends, we offer free WiFi access while on board as available based on service quality. In order to assure that you are well rested enough to work the following day, we have implemented a strict 11 pm curfew for all crew members.
Hotel General Manager
Breaks can be prearranged with advance notice, as we need to make sure that our staffing needs are continually met. Once you have completed your time with us, we will help you with your travel arrangements to get you back home safely. Each of our ships is carefully designed to make both the crew and the guests comfortable as we sail the U.S. waterways. The living quarters resemble a dormitory environment in which you can quickly make new friends. Crew members can be assigned up to twelve roommates, depending on the ship, while Senior Officers (Hotel General Managers, Executive Chefs, and Captains) have a private stateroom and bath.
Engine Room Attendants (ERA) are responsible for the maintenance and troubleshooting of all vessel machinery, equipment, and systems. Attendants perform liquid load transfers, watering, refueling, and used oil disposal, and report directly to the shipboard Mate daily. The Housekeeping Manager is responsible for overseeing all aspects of our ship’s cleanliness, maintaining brand standards, and exceeding guest expectations in the staterooms. They lend support as needed and provide clear direction for the housekeepers. Whether it’s witnessing the wildlife and magnificent views of Alaska or experiencing the rich history and culture of the Mississippi River, as a member of our crew, everyday will offer you a new opportunity.
Marine Operations
As the size of our fleet grows, so do the opportunities for advancement onboard and in the corporate office. To help you reach your short and long-term career goals, we offer professional development, training, and mentoring. Executive Chefs are responsible for delivering the finest cuisine and ensuring a positive culinary experience at every meal by managing the entire kitchen staff. A "hands-on" and challenging position, the Executive Chef will be involved with every dish served to our guests, from general planning to presentation. We are seeking solo and duo Resident Entertainers to work and perform aboard our fleet. The Cruise & Excursions Director is a hybrid role responsible for engaging guests both aboard and ashore.
More than 1.7 million guests enjoy the Princess experience each year as they travel to 300 destinations around the world. Exceptional customer service is the cornerstone of our success thanks to our team members on land and at sea — the cruise industry’s best. We offer a variety of opportunities for highly motivated people who seek a challenging and rewarding career. You’ll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories. Imagine waking up in a new and exciting port of call every morning, as you help our guests experience the best in U.S. cruising.
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Members of our recruitment team must have great listening, interpersonal/written communication, and time management skills. American Cruise Lines is rapidly expanding and offering many opportunities for professional development. We always recognize each other and celebrate all of our accomplishments. Servers, Housekeepers, Deckhands, and Dishwashers can work for us up to 28 weeks. Managers and officers work a schedule of several weeks on, several weeks off, with longer shifts during the busy season (summer and fall). After accepting a position, we will work with you to schedule your start date and organize your travel to the ship.
American Cruise Lines Jobs in United States
As a member of the American Cruise Lines crew you will meet interesting people from all over the world and become an important part of their journey. Along the way, coworkers become family and the ship turns into your home away from home. Living on board one of cruise ships is a unique way to travel while you build amazing friendships with fellow crew members. It’s a new and exciting environment for most people which takes some adjustment from life on shore and we ensure that you will be supported throughout the transition. At American Cruise Lines we want you to succeed while on board with us and that is why we do our very best to provide you with the necessary tools and support to do so. Not only do you travel expense-free, but you also get to dine on chef-inspired cuisine daily.
At American Cruise Lines, we realize that our people are the key to our success. We are continually looking for passionate, hardworking people to be part of our team and will offer incentives and rewards for exceptional leadership and service. At American Cruise Lines we recognize that our employees are our greatest asset. Our recruitment department is responsible for finding the most talented and qualified candidates to fill our on shore and on board positions.
The goal is to create a fun atmosphere for our guests while socializing throughout the cruise. The Assistant Hotel Manager is responsible for providing support to the Hotel Manager. They oversee Hotel Department and ensure the quality of service, consistency of standards, and guests’ expectations are met. The ability to communicate, motivate, and respond to a constantly changing environment are just a few of the characteristics of a great crew member which also make an exceptional leader.
Join Princess Cruises, the region’s tourism leader, in hosting our Alaska cruise guests at Princess-owned wilderness lodges and transportation services. There they experience breathtaking vistas, fresh local cuisine, and awe-inspiring wildlife. See it all for yourself — and make friends from around the world — while leading tours, serving in hospitality and culinary, or hitting the road in transportation operations. We offer exceptional facilities and extensive learning and recreational programs for our crew. Join our inclusive and welcoming team, and you’ll enjoy a truly adventurous career with excellent incentives, unlimited growth, and ports of call that will leave you breathless.
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